Terms of Service
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Please read these Terms of Service carefully before using Dream11. By accessing or using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using the Dream11 fantasy sports platform ("Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
If you do not agree to these Terms, you must not access or use the Platform. We reserve the right to modify these Terms at any time, and your continued use of the Platform after changes are posted constitutes acceptance.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using the Platform, you represent and warrant that you meet this age requirement.
2. Eligibility and Account Registration
2.1 Eligibility Requirements
To use our Platform, you must:
- Be at least 18 years old (or the legal age in your jurisdiction)
- Be legally permitted to participate in fantasy sports in your jurisdiction
- Provide accurate, current, and complete information during registration
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
2.2 Account Responsibility
You are responsible for:
- All activities that occur under your account
- Maintaining the confidentiality of your password
- Notifying us immediately of any unauthorized access
- Ensuring all account information remains accurate and up-to-date
2.3 Account Restrictions
You may not:
- Create multiple accounts or share accounts with others
- Use another person's account or identity
- Transfer or sell your account to another party
- Register if your account has been previously suspended or terminated
3. Use of Platform
Permitted Use
You may use the Platform for lawful purposes, including creating fantasy teams, participating in contests, and engaging with other users in a respectful manner.
Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Engage in fraudulent, deceptive, or manipulative practices
- Interfere with or disrupt Platform operations
- Use automated systems, bots, or scripts to access the Platform
- Collect or harvest user information without authorization
- Transmit viruses, malware, or harmful code
- Impersonate others or provide false information
Fair Play
All participants must play fairly and in good faith. Any attempt to gain unfair advantage, exploit technical vulnerabilities, or engage in collusion will result in immediate account termination.
4. Contests and Participation
4.1 Contest Rules
All contests are subject to:
- Official contest rules and scoring systems
- Entry deadlines and team selection requirements
- Prize pool distribution terms
- Result determination and dispute resolution procedures
4.2 Entry Fees and Payments
For paid contests:
- Entry fees are non-refundable once a contest begins
- Payment must be made through authorized payment methods
- We reserve the right to cancel or modify contests as necessary
- Prize distribution is subject to verification and compliance checks
4.3 Contest Results
Final results are based on:
- Official statistics and scoring data from authorized sources
- Our scoring system calculations
- Dispute resolution within specified timeframes
- Our decisions are final, subject to applicable law
5. Intellectual Property
Platform Content
All content on the Platform, including text, graphics, logos, images, software, and trademarks, is owned by Dream11 or its licensors and protected by intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.
User Content
By submitting content to the Platform, you grant us a worldwide, royalty-free license to use, reproduce, modify, and distribute such content for Platform operations.
Prohibited Use
You may not copy, modify, distribute, sell, or create derivative works from Platform content without our express written permission.
6. Payments and Refunds
6.1 Payment Methods
We accept payments through:
- Credit and debit cards
- Digital wallets and UPI
- Other payment methods as may be available
All transactions are processed securely through authorized payment gateways.
6.2 Refund Policy
Refunds may be provided only in the following circumstances:
- Contest cancellation by us before it begins
- Technical errors preventing contest participation
- As required by applicable law or regulation
Entry fees are generally non-refundable once a contest has started. All refund requests are subject to review and approval.
6.3 Winnings and Withdrawals
Prize winnings:
- Are credited to your account balance
- May be subject to identity verification
- Withdrawal requests are processed according to our payment policies
- May be subject to applicable taxes as per local laws
7. Account Termination
Termination by You
You may terminate your account at any time by contacting our support team or using account deletion features, subject to settlement of any outstanding obligations.
Termination by Us
We reserve the right to suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect the Platform or other users.
Effect of Termination
Upon termination, your right to access and use the Platform will immediately cease. We may delete your account data in accordance with our Privacy Policy, subject to legal retention requirements.
8. Disclaimers and Limitations
8.1 Service Availability
We strive to maintain Platform availability but do not guarantee uninterrupted or error-free operation. The Platform is provided "as is" and "as available" without warranties of any kind.
8.2 Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid to us in the 12 months preceding the claim
- We are not responsible for third-party actions or content
- You use the Platform at your own risk
8.3 No Guarantees
We do not guarantee the accuracy of statistics, contest results, or Platform content. Actual sports results and statistics are beyond our control.
9. Dispute Resolution
Internal Resolution
We encourage you to contact our support team first to resolve any disputes or concerns. Most issues can be resolved through our customer support process.
Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India.
Arbitration
For certain disputes, you agree to binding arbitration in accordance with applicable Indian arbitration laws, except where prohibited by law.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified through:
- Email notification to registered users
- Prominent notice on the Platform
- Updated "Last updated" date on this page
Your continued use of the Platform after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Platform and terminate your account.
11. Miscellaneous
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dream11 regarding Platform use.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or our rights.
Assignment
You may not assign these Terms or your account without our written consent. We may assign these Terms in connection with business transfers.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Mumbai, Maharashtra, India
Fantasy Sports Platform