Frequently Asked Questions
Find answers to common questions about our platform
Account & Registration
How do I create an account?
To create an account, click on the "Sign Up" button and follow these steps:
- Enter your mobile number
- Verify your mobile number with OTP
- Create a password
- Complete your profile information
What documents do I need to verify my account?
You'll need to provide:
- Valid government ID (Aadhaar Card, PAN Card, or Passport)
- Proof of address
- Selfie with ID for verification
How do I reset my password?
To reset your password:
- Click on "Forgot Password" on the login page
- Enter your registered mobile number
- Verify with OTP
- Create a new password
Payments & Withdrawals
What payment methods are accepted?
We accept various payment methods:
- UPI (Google Pay, PhonePe, Paytm)
- Bank Transfer
- Credit/Debit Cards
How long do withdrawals take?
Withdrawals are typically processed within:
- UPI: 5-10 minutes
- Bank Transfer: 1-2 business days
Is there a minimum withdrawal amount?
Yes, the minimum withdrawal amount is ₹100.
Games & Rules
What games are available?
We offer various skill-based games:
- Rummy
- Poker
- Fantasy Sports
- And more...
How do I join a game?
To join a game:
- Select your preferred game
- Choose a table with suitable entry fee
- Click "Join Table"
- Confirm your participation
What happens if I disconnect during a game?
If you disconnect:
- You have 60 seconds to reconnect
- Auto-play will be activated if you don't reconnect
- Your game will continue automatically
Technical Support
How can I contact customer support?
You can reach us through:
- 24/7 Live Chat
- Email: [email protected]
- Telegram: @Dubai7_bet
- Phone: +91 9358382097
What should I do if I encounter technical issues?
If you face technical issues:
- Check your internet connection
- Clear your browser cache
- Update your browser to the latest version
- Contact our support team if the issue persists